Once shipped, orders can be tracked using consignment/tracking number OR Air Waybill Number, commonly referred to as AWB number. You can follow the steps below:
Go to ‘My Orders’ after logging in into your account, find the order number you wish to track and click on ‘Track My Order’ to obtain latest updates of your shipment. The tracking link is activated only after 24 hours of order dispatch.
You can also see real-time updates of your order through the order shipment email that has a direct link for order status.
In cases of connectivity issues with courier service providers’ website, we will provide you the AWB number and courier service provider’s name via email and on your account page. All you need to do is:
Go to the courier service provider's website and
In the Tracking Section, type the AWB number provided in the mail and check status